Automation Anywhere, an international leader in Robotic Process Automation (RPA), declared that it has deployed around 2.6 million bots worldwide due to the customer need for automation to maintain business resiliency and enhance productivity amid the Coronavirus pandemic. Also, as organizations are trying to keep employees connected across teams and systems while facilitating distant work, most of the new customers are now deploying their bots on the company’s flagship product, Enterprise A2019, the industry’s only web-based and cloud-native RPA platform.
“Never before has there been such a transformative shift in the way we work, with AI-powered software bots changing how people, processes, and technology interact for productivity and resiliency gains,” said Mihir Shukla, CEO and Co-founder of Automation Anywhere. “The demand for our Enterprise A2019 platform has surged because it reduces the burden on IT with no painful upgrades required and a lower total cost of ownership compared to legacy RPA platforms.”
About Automation Anywhere
Automation Anywhere is a global leader in Robotic Process Automation (RPA), enabling customers to automate end-to-end business processes using intelligent software bots – that perform repetitious and manual tasks, resulting in optimized customer experience, productivity gains, and also engaged employees. The company gives the world’s only web-based and cloud-native intelligent automation platform integrating machine learning, artificial intelligence, RPA, and analytics to assist organizations directly commence and scale their automation journey.
“COVID-19 propelled a new wave of automation that accelerated trends already underway,” said Maureen Fleming, IDC Vice President of Intelligent Process Automation Research. “In early 2020, the demand for greater operational efficiency was already rapidly increasing. The need to support remote workers coupled with the inability to safely hire contract workers to address pandemic-related workload spikes led to more broad-based and cloud-based adoption of RPA.”
Automation Anywhere said that they received an average of four fresh cloud customers a week during the pandemic with numerous going into full production within days. The number of Enterprise A2019 cloud customers are over 500 and are rising rapidly. This accelerated adoption is being seen across all industries with Automation Anywhere’s customers now comprising nine out of 10 of the leading public sector agencies, eight out of 10 of the leading healthcare companies, seven out of 10 of the top financial institutions, seven out of 10 of the top telecom companies, and six out of 10 of the top technology companies.